Your Account
Can I Get A Receipt For My Purchase?
Can I Get A Receipt For My Purchase? In order to get a receipt for your purchase please follow the steps below: Open up the ROUND App. Tap the sidebar icon to open up the side menu. Tap 'Your Orders'. Tap 'Past Orders'. You may tap to expand the ...
Can you delete me as a user?
Can you delete me as a user? Yes. Please contact us at help@round.app or via social media.
I have/had a problem with my order. What should I do?
I have/had a problem with my order. What should I do? If there has been a problem with your order, please contact the venue directly with your Order Number If the venue has been unable to solve the issue with your order, please contact ROUND at ...
I’ve forgotten my password. What should I do?
I’ve forgotten my password. What should I do? If you’ve forgotten your password, please: Open ROUND. Tap ‘Login with email’. Tap ‘Trouble logging in? Click here…’. Type in your email address. Tap ‘Reset Password’. You’ll now receive an email with a ...
I can’t verify my phone number. What should I do?
I can’t verify my phone number. What should I do? Before starting this process, please ensure that you have a cellular signal to receive SMS messages If you are unable to verify your mobile number, or your account creation process was interrupted, ...
How do I create a ROUND account?
How do I create a ROUND account? You will be prompted to create a ROUND account when you open the app for the first time. You will not be able to place an order on ROUND unless you have a ROUND account When opening the app for the first time, tap ...